PT Aktiva Multi Teknologi (“Aktivamu”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through aktivamu.com, why we collect it, and the choices and rights you have under Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP).
Who is responsible for your data
PT Aktiva Multi Teknologi is the personal data controller for information collected through this website. You can contact us about this policy at privacy@aktivamu.com.
What we collect
When you submit the consultation form, we collect:
- Contact details: your name, company, work email address, and phone number if you provide it.
- Business context: your industry, company size, timeline, and the requirements you describe.
- Your consent to be contacted, and when you gave it.
- Technical details: the language version and page you used, the referring page, your browser’s user agent, and a one-way keyed hash of your IP address used only to prevent spam and abuse. We do not store your IP address itself.
How we use it
We use this information to:
- Respond to your consultation request and understand your requirements.
- Prepare and discuss proposals for the services you asked about.
- Protect this website and our team from spam, fraud, and abuse.
- Meet our legal and regulatory obligations.
Legal basis
We process this data on the basis of the explicit consent you give when submitting the form, and where necessary to take steps you request before entering into a contract with us. You may withdraw your consent at any time; this does not affect processing carried out before withdrawal.
We do not sell your personal data, and we do not use it for unrelated marketing without your consent.
Who we share it with
We share your data only with service providers that help us operate this website and handle your request—our cloud hosting and database provider, and our email delivery provider—under confidentiality and security obligations. Some of these providers may process data outside Indonesia; when that happens, we apply the safeguards required by UU PDP. We may also disclose data where required by law.
How long we keep it
We keep consultation requests for as long as needed to follow up and manage any resulting business relationship, and for no longer than 24 months after our last contact with you unless the law requires a longer period. After that, we delete or anonymize the data.
Your rights
Subject to UU PDP, you have the right to:
- Request information about, access to, and a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion or destruction of your data.
- Withdraw your consent to processing.
- Object to or ask us to limit processing.
- File a complaint with the competent personal data protection authority.
How to exercise your rights
Email privacy@aktivamu.com with your request. We may need to verify your identity before acting on it, and we will respond within the time limits set by law.
Cookies
This website does not use advertising or analytics cookies. If that changes, we will update this policy before doing so.
Security
We protect your data with access controls, encrypted connections, and restricted administrative access. If a personal data breach affects you, we will notify you and the relevant authority as required by UU PDP.
Children
This website is intended for business users. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.